SCIENS Co., Ltd. Privacy Policy
(Effective Date: November 1, 2025)

SCIENS Co., Ltd. (hereinafter referred to as the “Company”) establishes and discloses this Privacy Policy in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to ensure the prompt and smooth handling of related complaints.
1. Purpose of Processing Personal Information
The Company processes personal information for the following purposes. Personal information will not be used for any purpose other than those stated below, and if the purpose of use changes, the Company will take necessary measures such as obtaining separate consent pursuant to Article 18 of the Personal Information Protection Act.
(1) Membership Registration and Management
Personal information is processed to verify membership intent, identify and authenticate users for membership-based services, maintain and manage member status, implement limited identity verification, prevent unauthorized use of services, confirm the consent of a legal representative for users under 14, and provide notices and handle complaints.
(2) Provision of Goods or Services
Personal information is processed to deliver goods, provide services, send contracts and invoices, provide content and customized services, verify identity and age, and process payments, settlements, or debt collections.
(3) Complaint Handling
Personal information is processed to verify the identity of complainants, confirm the details of complaints, make contact and provide notifications for fact-finding, and inform data subjects of the results.
2. Processing and Retention Period of Personal Information
The Company processes and retains personal information within the period of use or retention as required by law or agreed upon by the data subject at the time of collection.
The retention period for each category of personal information is as follows:
Membership registration and management: Until withdrawal from the Company’s website.
However, personal information may be retained until the relevant reason no longer applies in the following cases:
When an investigation or inquiry related to a legal violation is in progress — until its conclusion.
When there are remaining claims or debts related to website use — until settlement is completed.
3. Rights of Data Subjects and Legal Representatives
Data subjects may exercise the following rights regarding personal information protection at any time:
Request to access personal information
Request correction of errors
Request deletion
Request suspension of processing
Such rights may be exercised in writing, by phone, email, or fax, and the Company will take prompt action.
If a data subject requests correction or deletion of errors, the Company will not use or provide the relevant personal information until the correction or deletion is completed.
Rights may also be exercised through a legal representative or authorized agent, in which case a power of attorney in accordance with the prescribed form must be submitted.
Data subjects shall not infringe on the privacy or personal information of the Company or third parties in violation of applicable laws.
4. Destruction of Personal Information
The Company shall promptly destroy personal information when the retention period expires or the processing purpose has been achieved.
If personal information must be retained under other laws despite the expiration of the retention period or achievement of the processing purpose, such information will be stored separately in a different database (DB) or storage location.
Destruction Procedure and Method
Personal information identified for destruction is approved by the Company’s Privacy Officer before being destroyed.
Electronic files are permanently deleted so that they cannot be recovered.
Paper documents are shredded or incinerated.
5. Measures to Ensure the Security of Personal Information
The Company takes the following measures to ensure the security of personal information:
Administrative measures: Establishment and implementation of internal management plans, regular employee training.
Technical measures: Access control, management of access rights, encryption of unique identification information, installation of security programs.
Physical measures: Restricting access to data storage rooms and computer facilities.
6. Use of Cookies
The Company uses “cookies” to provide customized services to users.
A cookie is a small piece of information sent by the web server to the user’s browser and may be stored on the user’s computer or mobile device.
Data subjects may configure their web browser options to allow or block cookies. However, rejecting cookies may result in limited access to certain customized services.
Managing Cookies in Browsers
Chrome: Settings → Privacy and Security → Clear Browsing Data
Edge: Settings → Cookies and Site Permissions → Manage and Delete Cookies and Site Data
Managing Cookies on Mobile
Chrome: Settings → Privacy and Security → Clear Browsing Data
Safari: Settings → Safari → Advanced → Block All Cookies
Samsung Internet: Settings → Internet Usage Data → Delete Browsing History
The Company also collects and uses information such as website visit history, usage patterns, popular search terms, and security connection status to improve and optimize user experience.
7. Privacy Officer
The Company designates a Privacy Officer to oversee personal information management and to handle complaints and damage relief related to personal data processing.
Privacy Officer & Department
Department: Marketing Team, SCIENS Co., Ltd.
Contact: +82-2-513-5400 / mktg@sciens21.com
Data subjects may contact the above department for all inquiries, complaints, or damage relief related to the use of the Company’s services. The Company will respond promptly and sincerely.
8. Remedies for Rights Infringement
Data subjects may contact the following institutions for consultation or to seek redress regarding personal information infringement:
Personal Information Dispute Mediation Committee: 1833-6972 / www.kopico.go.kr
Personal Information Infringement Report Center: 118 / privacy.kisa.or.kr
Supreme Prosecutors’ Office: 1301 / www.spo.go.kr
National Police Agency: 182 / ecrm.police.go.kr/minwon/main
9. Implementation and Amendment of Privacy Policy
This Privacy Policy shall take effect on November 1, 2025.